Help center

How can we help?

Search “voice harana”, “verify”, “cancel”…

Getting started

How do I create a profile?
Download Afam, verify your phone, add 2 photos and 3 prompts. Takes under 3 minutes.
Do I need to be in the Philippines?
No — Afam works in 40+ countries. Turn on Travel mode to find Filipinos in any city.
How does verification work?
A selfie matching a pose. Takes 30 seconds. You get a green ✓ badge.

Voice harana

How long can a harana be?
30 seconds max. We review every one before it sends — just your voice, nothing else.
Can I send more than one per day?
On Free: one per day. On Kilig and Kilig+: unlimited.

Billing & plans

How do I cancel Kilig?
Go to You → Settings → Subscription. Cancel anytime; active until period ends.
Do you accept GCash?
Yes — GCash, Maya, credit/debit card, and Apple/Google Pay.

Privacy & safety

Is my location exact?
No. We show city-level only, never GPS coordinates.
How do I block someone?
Open their chat or profile → ⋯ → Block. They'll never see you again.